Support
Managed Services
Excellent interactions, consistently and across all touchpoints, are the foundation of the customer experience Futuresense provides through our Managed Services. Futuresense uses an ITIL-compliant framework for IT Service Management, including a single point of contact service desk.
Providing a first line of support, we respond to all incidents, investigating and implementing workarounds and solutions.
Training
Our training programme includes:
Traditional face-to-face or virtual classroom business user training
Instructor-led interactive training undertaken at any location
Certified training courses or custom-built courses
Printed EPM training manuals
Online user assessment exams and certification
Objective measurement of student performance
Sign up for your training session here
